Warranty on all Red Hat branded goods.
20 Day money back guarantee
Try our products and if you are not completely satisfied we will offer you a
money back no quibble guarantee. All items must be returned unworn as new
and in a resalable condition with all original packaging and accessories within
20 days of purchase. Return shipping is the customers responsibility.
Please enclose a note stating why you are returning it. Shipping costs will not
be refunded.
After 20 days up to Four years
A fault develops within twelve months of
purchase BCD as new or slight use Exchanged for new. Conditions
exist. See below
2nd year or BCD in slightly used condition I will exchange for new at a cost of
35% of current list price.
Conditions exist
3rd year or BCD in used condition exchange for new at 60% of list price. Conditions exist
4th year or BCD in well used condition. Exchange for new at 80% of list price. Conditions exist
Once the fourth year is up give me a call and we can discuss
it
Conditions
Products
under the Limited Four-Year Warranty that malfunction
due to material or manufacturer defects that have also
had a significant amount of use will be replaced on a
pro-rated basis. Pro-rating will be determined by a
percentage factor based on the condition of the product
and how long the product was used prior to the warranty
claim. This can be useful to evaluate Limited Four-Year
Warranty claims since the warranty period is for the
"useful life of the product" and not a set
length of time. The following guidelines should be used
in determining what pro-rated percentage will be used.
Note:
This can be a subjective evaluation. Fair and reasonable
judgment should
be used.
The warranty extends to all power inflator parts and seams of the BCD
Not
covered:
This warranty does not
extend to abrasions, punctures, cuts or tears, or seam
separation caused by chemical attack; including
prolonged exposure to chlorine or ultra violet rays
(sunshine).
The warranty does not apply to any equipment used for hire or any other
commercial or military purpose
The warranty does not extend to O rings or delamination due to exposure to
chlorine.
Only Red Hat branded goods purchased directly from
Red Hat Diving are eligible for ANY
warranty.
Non Red Hat branded goods bought from Red
Hat Diving
Damaged goods. Please contact Red hat
Diving immediately. The goods can then be replaced f.o.c. or a refund given.
Exchange Goods Buying from a
picture sometimes means you didn't receive exactly what you were expecting or
the size is wrong. or you didn't read the description. If this is the case an
exchange can be made at no charge within 7 days of receipt.
Unwanted goods Should you change your
mind after purchase your goods can be returned for a refund subject to the
following
They are unused and in original packaging
suitable for resale.
Returning the goods is the customers
responsibility.
Postage, Paypal fees or any other expense
incurred by Red Hat Diving shall not be refunded.
There shall be a handling/restocking
charge of a £1 or 10% whichever is the greater